Privacy Policy
Information We Collect
When you visit our site, place an order, or manage a subscription, we may collect limited personal information, including:
- Your name
- Email address
- Mailing address
- Order and subscription details
Payment information is collected and processed securely through our payment providers and is not stored on our website.
We collect only what’s necessary to provide the service you’ve requested.
WooCommerce & Orders
Our website uses WooCommerce to manage orders, subscriptions, and customer accounts.
When you place an order, WooCommerce stores information related to:
- Your purchases
- Subscription status
- Billing and shipping details
This information allows us to:
- Fulfill mailings
- Manage subscriptions and renewals
- Provide customer support
- Maintain accurate records for accounting and legal purposes
WooCommerce does not sell or share your personal information.
Payments
Payments are processed securely through trusted third-party payment providers integrated with WooCommerce, such as Stripe or PayPal.
We do not have access to your full payment details, and we do not store credit card numbers on our servers.
Cookies
WooCommerce uses cookies to support essential site functions, including:
- Keeping track of items related to your order
- Maintaining session information during checkout
- Allowing account-related features to work properly
These cookies are necessary for the site to function as expected.
Analytics
We may use basic analytics tools to understand how visitors use our site, such as which pages are viewed and how visitors move through the site.
This information is collected in an anonymous, aggregated form and is used only to help us improve the website. It does not identify you personally.
You can control or disable cookies through your browser settings if you prefer.
Third-Party Services
We rely on trusted third-party services to help operate the website, including:
- Payment processors
- Email delivery services
- Analytics providers
These services only receive the information necessary to perform their function and are not permitted to use it for any other purpose.
Children’s Privacy
MailBox Story is written for children, but subscriptions and purchases are made by adults.
We do not knowingly collect personal information directly from children. If you believe a child has provided personal information to us without parental consent, please contact us and we will address it promptly.
Your Choices
You may request to:
- Access the personal information we have about you
- Correct or update your information
- Request deletion of your information, where appropriate
To do so, please contact us using the information on our Contact page.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have questions about this policy or how your information is handled, please don’t hesitate to reach out. We’re always glad to help.